Business data backup and recovery, managed for you.
Protect the information your business depends on with managed backup and recovery support. Primeworks helps South African businesses with 1–50 users protect agreed files, systems and Microsoft 365 data through encrypted backups, monitoring and practical help when a restore is needed.
A successful backup is only useful when the data can be recovered.
Accidental deletion, ransomware, hardware failure and compromised accounts can all interrupt access to critical information. Primeworks designs and manages backup around what your business actually needs to restore, where that data is stored and how quickly the business needs it back.
Cloud backup for business files and systems
Protect selected data stored on servers, workstations and supported business applications according to an agreed backup scope.
Microsoft 365 content
Back up covered mailboxes, OneDrive, SharePoint and Teams data every 24 hours rather than relying only on Microsoft’s native retention.
Encrypted data protection
Backup data is encrypted in transit and at rest, helping protect it while it moves and while it is stored.
Independent backup platforms
Microsoft 365 backups are stored outside Microsoft’s platform, reducing dependence on the same system that hosts the production data.
Monitoring and exception handling
Primeworks monitors backup activity and investigates failed or incomplete jobs rather than assuming that scheduled means successful.
Guided recovery
When information is lost, we help identify the correct recovery point and restore the data covered by the service.
A managed process, not another product to look after.
We take responsibility for configuration, monitoring and ongoing support, while keeping you informed about decisions that affect your business.
“We have experienced minimal downtime, if any.”
Frequently asked questions
How often is Microsoft 365 backed up?
Covered Microsoft 365 mailboxes, OneDrive, SharePoint and Teams data are backed up every 24 hours.
Are Microsoft 365 recycle bins and retention policies enough?
They are useful controls, but they do not replace an independently managed backup. A separate platform gives the business another recovery option.
Can every system use the same backup plan?
No. Backup design depends on the system, data volume, change rate, retention needs and recovery expectations. We scope these requirements before recommending a solution.
Know what you can restore before you need to.
Tell us where your critical data is stored and what would happen if it became unavailable. We’ll review what needs protection, the recovery points you need and the support required to restore it.