When it comes to managing your business’s IT needs, having a reliable outsourced IT department is essential. Primeworks Networking, established in 1999, was created specifically to provide comprehensive IT support to privately owned businesses in the B2B sector. We recognise that many IT support providers failed to take a holistic approach to their clients’ IT needs. As a result, businesses often spent money inefficiently on solutions that didn’t fully address their challenges.
At Primeworks, our focus as always been: What does YOUR business need, and what are the best solutions for YOU? We understand that every business is unique, and so are its IT requirements. That’s why we tailor our services to ensure that we meet your specific needs.
Why Primeworks Stands the Test of Time
Another challenge we identified in the IT industry is the lack of sustainability among IT support companies. Many don’t stick around for long, which can leave businesses in the lurch when they need support the most. Primeworks, however, has been thriving for over 20 years. Our longevity can be attributed to our core values: honesty, integrity, and reliability. These principles guide everything we do, from the way we interact with clients to the solutions we provide.
How Primeworks Serves as Your Outsourced IT Department
Essentially, we function as your outsourced IT department, offering a wide range of services designed to keep your business running smoothly. Our offerings include:
- Technical Support: We provide technical support across a variety of disciplines, ensuring that your business has the assistance it needs, whenever it is needed.
- Stable Infrastructure: From cabling and wireless networks to internet connectivity, we ensure your IT infrastructure is stable and reliable.
- Reliable Hardware: We supply and maintain servers, desktops, and laptops to keep your business operations efficient.
- Internet Presence: We manage your domain, web, and email needs to establish and maintain a strong online presence.
- Microsoft Solutions: We cover everything from Office 365 to related Microsoft services, ensuring your business operates with the latest technology.
- Cybersecurity: We keep all systems secured and up-to-date to protect your business from cyber threats
- ERP Systems: We ensure your ERP system, such as Sage Pastel Partner, is efficient, stable, and effective.
- Data Backup: We backup all your data because you never know what could happen, and it’s crucial to be prepared.
Building a Long-Lasting Relationship
As your outsourced IT department, we are dedicated to building a long-lasting, cost-effective, and mutually beneficial relationship with you. We are customer-focused and committed to resolving YOUR IT issues promptly and efficiently.
So, if you are looking for a reliable partner to handle your IT needs, give us a call on 011 887 3900. Let us visit your business, or you can contact us via our website, and we will call you back!
